12 Jul
2009
I was dumbfounded this morning to read an
article making the front page of the
Financial Times . A teenager wrote 'revelations' about what I thought was common knowledge, covering 21st century teenager behaviour with respect to technology - How Teenagers Consume Media. The article, for whatever reason, is gaining interest from investors and CEOs, which drips with irony as the gist of the story is that teenagers are not capable nor willing to spend money on services or products, economically viable adults would.
The boy, Matthew Robson, an intern at Morgan Stanley, was asked to research teen behaviour and the reasons behind it. He covered each aspect of modern world media such as radio, television, Internet, newspaper, gaming, marketing, music and cinema. Breaking each down into general teenagers' views on the matter, and where the majority of interest lay.
Among his discoveries, was that teenagers do not like to pay for music and download it instead from file-sharing sites. Seriously ? this is a revelation ? I mean, file-sharing sites and their notoriety are at least a decade old. The prevalence of teenagers on such sites is self-explanatory.
Before I get too carried away, he went on to say that teenagers do not like Twitter, but instead spend 4+ days a week on Facebook as this is an easier way to keep in contact with their entire group of friends using one service. Surprise, suprise. Twitter's never been in favour with the tweens of this century, this is well known. It's a platform for individuals with something to say, or companies and services to engage with consumers - neither of which the teens are. What he failed to mention is that this is partly due to the glamour-less look of Twitter. A short bio and a single picture is as much personalising as is possible on your Twitter profile, which should scare away non-conforming teens looking to pimp out their individual shrine on every social network they encounter. Combine that with the cost of text messages to this service and they've lost their young demographic.
With regards to newspaper and gaming he spoke of teen reluctance to spend money on such things, and so favoured Wii to PS3, free papers to paid-for-print. Another obvious reality, surely. They're teenagers, they don't earn money, they have and always will choose the cheapest option.
With regards to mobile phones, they try to get the most for their money; handsets that play music are favoured over those that don't. And they use these to share music with friends. Cinemas they still frequent, as a meeting place for friends, and a way to spend an evening. Once again, I am not certain why this is newsworthy.
On the topic of marketing, the insights were the most ridiculous. Teenagers disliked mainstream banner advertising, found viral marketing catchy and humourous, and didn't see the point in pop-up internet ads. Do we need to be a pimple-faced adolescent to appreciate an ad-free website ? or prefer a viral marketing campaign (ala T-Mobile's Trafalgar Square sing-a-long) over in your face banner ads and marketing ?
What shocked me the most was that this made the front page of the FT. Anyone living, and preferably awake, in the 21st century with cellphones, LCD televisions and the world wide web would surely know and even share most of these teenager outlooks on new media.
In this time of recession, the real message by Robson can be summed up for everyone, we're "using more and more media, but are unwilling to pay for it".